Damaged or Faulty Models
Reporting damaged, faulty, or incomplete models and what happens next
7 articles
My model arrived damaged or faulty. What should I do?
How long do I have to report a damaged or faulty model?
What photos should I send for a damaged model?
The outer box is damaged but the model looks fine. What should I do?
How do I repair a damaged die-cast model?
A part is missing from my model. What should I do?
Can I keep a damaged model and receive compensation?
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