Occasionally, a manufacturer or supplier cancels or cannot fulfil an item after an order has been placed. If this happens to an item in your order, you can choose from the available options, which normally include choosing a replacement model, receiving store credit, or a full refund for the affected item. Any other items in your order are unaffected and will be dispatched as normal. If you have been waiting on a delayed item and would like to review your options sooner, contact us with your order number.
What happens if an item in my order becomes unavailable or is cancelled?
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